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CompanionBooked

For vet practices across the US

At 11 a.m. the desk is full and line two rings out.
That caller still books.

CompanionBooked is veterinary practice software, a practice website and done-for-you marketing for US vet practices, in one monthly plan. We handle setup, site changes and the ad work.

  • Calls nobody reaches are texted back in seconds
  • Reminders that name every pet due
CSR checking in a pet parent and his border collie at a busy front desk
A missed call on line two at 11 a.m. and the text CompanionBooked sent the caller in the same minute, with a link to book his puppy's visit.

Live in 14 daysNo contract. No setup fee.

  • Two-way texting
  • Websites
  • Local SEO
  • Google Ads
  • Online booking
  • Phones
  • Reviews
  • Chat
  • Social
  • Reminders
  • Blog
  • Payments
  • Scribe

The software

The desk sees every message

A pet parent texts about Biscuit's refill, calls about a limp and messages on Facebook about Saturday hours. Your CSRs see all three in one thread, reply from your practice number and book the visit from the same screen.

A CompanionBooked conversation where a pet parent's text about a refill, call about a limp and Facebook Messenger question about Saturday sit in one thread, answered by one text that books the visit.

What we run

Every way a new pet parent finds you and books

Website

A site we build and keep current

Holiday hours, a new DVM, a fresh team photo: text our team and the site changes.

See websites
The animal hospital's website home page with Thanksgiving hours in the top bar and a new DVM among its doctors.

Getting live

How the first two weeks go

Request a demo

No contract · No setup fee

  1. Day 1

    The demo call

    We go over your call volume, your site and how you show on Maps, then price the plan for your practice.

  2. Week 1

    We build it

    Your number moves over, your client and pet list comes in and your PIMS gets connected. We write every text and the new site.

  3. Day 14

    You go live

    The phones ring through us, booking opens on your site and Google, and the first reminders go out.

  4. Monthly

    Monthly check-in

    On a monthly call, we review calls, bookings and new clients with you and pick what to change next.

Why it's one plan

One team behind the whole plan

  • Fewer logins, fewer invoices

    Phones, texting, booking, your site and your ads come from us, billed together each month.

    One bill
  • Built for veterinary practices

    Written around pets by name, multi-pet households, wellness plans and the PIMS your desk already uses.

    Vets only
DVM walking a pet parent and her corgi out of the exam room after a visit
  • An account manager you know

    One named person sets you up, answers your emails and walks through the numbers with you on a call every month.

    Your person
  • Live in 14 days, month to month

    Setup, moving your client and pet list over and training your team are part of the plan. No contract.

    Fast to start

Let's look at your Monday

Book a free 30-minute call, on video or phone. We go through your phones, site and Google listing and price the plan. Month to month, no setup fee, live in 14 days.

Practice manager on a video call at her desk, going over her phones, website and Google listing
A CompanionBooked notice saying every one of the animal hospital's 58 Monday calls was answered.

Why they stayed

  • Ryan D., owner of a vet practice
    Ryan D.Owner, Fenby
    4.4 → 4.8average on Google

    Our Google reviews get answered the same day now, in our name. I used to find them a week late.

  • Marisol W., a CSR at a vet practice
    Marisol W.CSR, Bayside
    +27%more reminders confirmed

    Half our pet parents prefer Spanish. Reminders and replies now go out in Spanish from our own number.

  • Desmond N., a DVM
    Desmond N.DVM, Oakmont
    +38%new clients

    Our old site looked like every other vet's in the county. Now we come up first for nearby searches.

  • Alana K., a practice manager
    Alana K.Manager, Oaks
    -31%no-shows in six months

    One text now covers all three of a family's dogs. We stopped calling down tomorrow's list.

  • Rohan S., head CSR at a vet practice
    Rohan S.Head CSR, Linden
    18 bookingsat lunch, weekly

    The lunch hour used to be voicemail. Now calls get picked up, routine visits booked, the rest handed to us.

  • Jamie R., operations lead for a vet practice
    Jamie R.Ops lead, Birch
    14 daysuntil we launched

    By day 14 the phones and site were running. They moved our client list for us.

Your front desk, website and marketing. One team.

Request a demo